Privacy Policy

Effective Date: 9/15/2025

Peak Energy Group (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us online, or use our services.

All aforementioned statements regarding the sale and/or sharing data do not apply to Opt-in consent data.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, email, phone number, and other details you provide when requesting a quote, scheduling a consultation, or contacting us.
Technical Information: IP address, browser type, device information, pages visited, and usage data collected through cookies or similar technologies.
Payment & Transaction Information: If you purchase services directly through our site, we may collect billing information (processed securely by our payment partners).

2. How We Use Your Information

We use your information to:

Provide and manage our residential solar installation services
Respond to inquiries and provide customer support
Send quotes, invoices, and project updates
Improve website functionality and user experience
Send marketing communications (you may opt out at any time)
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.
We may share data only with:

Service providers (e.g., payment processors, email delivery services, analytics tools) who help us operate our business
Government agencies or regulators when required by law
Successors in the event of a business transfer or merger
We do not share your personal mobile information with any third-parties for their own marketing purposes

4. Cookies & Tracking

We use cookies and similar tools to enhance your experience, measure site performance, and understand visitor preferences. You can manage cookies through your browser settings.

5. Your Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

Know what personal information we collect, use, and share
Request access to or deletion of your personal data
Opt out of the sale of personal information (we do not sell data)
Exercise these rights without discrimination

To make a request, email us at info@peakenergyops.com.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no data transmission or storage system can be guaranteed 100% secure.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

8. Links to Other Websites

Our site may include links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or wish to exercise your privacy rights, please contact us:

Peak Energy Group
Escondido, CA
Email: info@peakenergyops.com